Code & Dev
Agentforce lets Salesforce customers build and deploy AI agents that can take action inside Sales Cloud, Service Cloud, and Marketing Cloud without human intervention. Agents are configured with natural language instructions and given access to Salesforce data, flows, and Apex code to execute tasks like qualifying leads, resolving cases, and updating records. It includes a no-code Agent Builder interface and an Agentforce Testing Center for QA. Pricing is usage-based per conversation.